Privacy Policy

1. Information We Collect

Bostel Communications Inc may collect personal information that you voluntarily provide when you visit our website, submit a form, request service information, communicate with our team, schedule a consultation, discuss service needs, create an account, or use our services.

Information we may collect includes:

• First and last name
• Email address
• Telephone or mobile number
• Business communication, Voice AI, CRM, or service interests
• Consultation, service, account, scheduling, and inquiry information
• Messages and communications sent to our team
• Information necessary to provide technical or customer support

2. How We Use Information

We may use information collected through our website and communications to:

• Respond to inquiries and requests
• Provide business communication, Voice AI, CRM, and service information
• Discuss service needs, implementation options, and selected solutions
• Coordinate consultations, service setup, demonstrations, or scheduled activities
• Provide account, implementation, and service updates
• Provide technical assistance and customer support
• Send requested product information, educational communications, and service resources
• Improve our website, services, and communications
• Send marketing communications when separate consent has been provided
• Maintain records and comply with applicable legal requirements

4. How We Share Information

Bostel Communications Inc may use service providers when reasonably necessary to operate our website, communications systems, consultation, service, account or implementation processes, technical assistance, customer support, or other business operations.

These providers may receive information only as reasonably necessary to perform services on our behalf and are expected to handle that information in accordance with appropriate privacy and confidentiality obligations.

We may disclose information when required by law, legal process, court order, governmental authority, or when reasonably necessary to protect our rights, users, business, or others.

Mobile telephone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

No internet transmission or electronic storage method can be guaranteed to be completely secure. Absolute security cannot be guaranteed.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, support, and communications, maintain business records, fulfill legal obligations, resolve disputes, and support legitimate business operations.

7. Website and Technical Information

Our website may automatically collect limited technical information such as browser type, device information, IP address, referring pages, and general website activity.

This information may be used to maintain website functionality, improve performance, support security, and understand how visitors interact with our website.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand site usage, and improve the visitor experience.

You may be able to control or disable certain cookies through your browser settings.

9. Your Communication Choices

You may contact us to request updates or corrections to information you previously provided, subject to applicable recordkeeping and legal requirements.

You may unsubscribe from applicable marketing email communications using the unsubscribe option contained in those messages.

For SMS communications, reply STOP to opt out or HELP for assistance.

10. Third-Party Websites

Our website may contain links to independently operated third-party websites or services. Bostel Communications Inc is not responsible for the privacy, security, content, or practices of those third-party websites.

11. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child under 13 has been collected through our website, we may take reasonable steps to remove that information.

12. Changes to This Privacy Policy

Bostel Communications Inc may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

Updates will be posted on this page with a revised effective date.

13. Contact Us